Upgraded my rating based on the customer service from the team in the store. Not the best selection, but they bend over backwards to help out.
I have dealt with Verizon over 20 years. Best customers experience ever. I will never go anywhere else. Very helpful.
When I went in I wasnt sure what I needed. They took the time to listen and sale me the best phone for me not what they wanted to sale me. Very Happy with the service!
Horrible Place to get a new phone! I bought a new Galaxy S7 on Wednesday night, and the side button does not work. It acts stuck, and will not function. I live in Holt and the first time I could get back to the store was on Sunday (less than 4 days from when I bought the phone) and was told by a VERY LARGE, SUPER BITCHY FEMALE that came barging out of the back room, that it was my fault the phone didn't work anymore, and there was nothing they would do, and told me I should contact Verizon myself. WOW. Its like that. Well I did, and Verizon is helping me fix the problem. There was no reason for this large woman to come yelling at me in front of my entire family, including 2 small children, ages 6 and 9. When she started going crazy, me and my family went towards the door immediately and got out of that horrible place! They will never have any of our business for the rest of our lives, along with any of our friends and family's business, and I highly recommend making the drive to LIBERTY or KC to get a phone, to get much better customer service. This was a bad experience, no way to treat a customer.
Love this store!!! Customer Service was just amazing. Will do all my business out of this store from now on. Have met all the employees and just so impressive with the over the top service they give and not just to me but saw it with others as well.
Verizon Authorized Retailer Tcc is a US Electronics Store based in Kearney, Missouri. Verizon Authorized Retailer Tcc is located at 408 W 6th St, Kearney, MO 64060, USA.
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